How To Use Site

How To Use souqmoon Site

who are we?

We are the "Moon Marketplace" for services for links, marketing for everyone, and distributions in the Middle East, to help them sell, buy, get service, get a job. Because there are high display rates for ads, which makes your reach to your audience reach a short period. Because the goal of the break is the platform of the mail market, entertainment and purchase is safe and available to all without exception, whether the user represents himself as an individual, a merchant or a company.

Are the services of Souq Moon platform limited to specific areas?

No, the Moon Market platform has all its services available in various fields. If you have any project, communicate with the platform without worry; Because the platform welcomes displaying advertisements for all projects, services, and products.

How does the Moon Market platform serve merchants and sellers?

The Moon Market platform allows its users to create their own online store on the platform to display all the services and products they want to promote.The Moon Market platform also provided the ability to create an application attached to this store for users, so that they can easily shop within your store, and help them respond to your advertisement with ease.The Moon Market platform also provided the ability to create an application attached to this store for users, so that they can easily shop within your store, and help them respond to your advertisement with ease. This made it easier for the merchant to reach his customers from the users of his service/product, as well as the ease of spreading his brand in various countries of the Middle East.

Is it possible to place daily ads on the Moon Market platform?

Yes, Moon Market provides the feature of uploading daily stories - the store that we find on social media platforms - in order to raise daily ads about your products, and these stories appear to all users of your store on the platform, in addition to the ability to communicate with you immediately when clicking through these stories on your store This makes it easier to order your service or product.

How to communicate with your store customers on the Moon Market platform?

When you register Azizi as a merchant on the Moon platform and create your store there, you will be able to talk to customers through an internal chat in the store. This chat always exists after the chat with the customer ends, which made it easy to retrieve any chat between you and the customer, and easy to understand his problems, and thus become excellent customer service in the eyes of your customers.

Can I communicate with all followers?

Yes, you can communicate with all followers of your account, because the platform shows you a "button" next to all the name of each customer who has done an action towards your store - your account - like, comment, opinion, reply, visit to you, which helps you to communicate with them and explain your service / product / Your offers are more detailed.

Is it possible to book a marketing consultation with the Moon Market team?

Yes, it is indeed possible to book a marketing consultation, in addition to providing a free marketing consultation every month from one of the marketing officials from the Moon Market team in order to improve your activity on the Internet, so that the official meets with you to solve any problem related to your business, and propose ideas and solutions To increase your customers and grow your profits.

Is there an assistant to manage your account on the Moon Market platform?

Yes, the Moon Market platform provides a full-time account manager for you, to help you solve any problem you face in managing your account / store on the platform.

How can I follow the account on the Moon Market platform?

The Moon Market platform offers a control panel for your account, through which you can learn the following: The number of people who contacted you from the Moon team. The number of people who follow you. The number of your ad insights. The number of new customers who joined through your account on the platform.

How can the Moon Market platform be used?

Everyone can use the Moon Souq platform through our website "https://eg.souqmoon.com/ar" or through the Moon Souq app, which is available in versions compatible with all types of phones - Android/ IOS - so you can use the application of any type your phone.

What are the payment methods?

You can pay through electronic payment cards supported by the platform: Visa. MasterCard MasterCard. The American Express Card. Mada payment cards.